Contact Us
Got a question about one of our reviews, spotted something that needs updating, or just want to flag a new site for us to look at? This page covers the ways to reach the team behind Non Gamstop Casinos, and what we can (and can't) help with.
How to Reach Us
The quickest way to get in touch is by email at [email protected]. We read every message that comes in and try to reply within a couple of working days, though it can occasionally take a little longer during busy periods.
When you write to us, it helps to be specific. If your enquiry relates to a particular brand — say, Betmica, Kikibet or one of the other operators featured on our list of non Gamstop casinos — mention the name and, where relevant, the date you visited the site or claimed an offer. That lets us check the details properly rather than guessing at what's changed.
What We Can Help With
- Corrections to information on a review, offer or comparison table
- Questions about how we rate and rank casinos, including the criteria behind our editorial scores
- Suggestions for brands or games not currently covered on the site
- General feedback on the site's usability, accuracy or content
- Reports of broken links, outdated bonus terms or incorrect wagering figures
What We Can't Help With
We're an independent research and comparison resource, not a casino operator, a payment provider or GAMSTOP itself. That means a few things fall outside what we can action directly:
- Account issues — deposits, withdrawals, verification or bonus disputes need to go to the casino's own support team, since we don't hold customer accounts or process payments.
- Self-exclusion requests — if you want to add or remove yourself from GAMSTOP, that's managed through the official GAMSTOP service, not through us.
- Legal or financial advice — we can point you toward general information, but we're not qualified to advise on individual circumstances.
If you're reconsidering your relationship with gambling, our Responsible Gambling page has practical guidance and support options worth reading before you contact us about account-specific concerns.
Before You Write In
A fair number of enquiries we receive are already answered elsewhere on the site. It's worth checking these first:
| You want to know... | Where to look |
|---|---|
| Which casinos we currently rate highest and why | our full list of non Gamstop casinos |
| Who writes and fact-checks the content | About Us |
| The rules that govern use of this site | Terms and Conditions |
| How to manage or limit your own gambling | Responsible Gambling |
Reviewing Our Standards
Author {{ author }} and the wider editorial team review site content periodically, factoring in operator licensing, payment options, game selection and reader feedback. Commission from any casino we link to never determines its position in our rankings — if you spot anything that suggests otherwise, that's exactly the kind of message we want to hear.
Reminder: gambling is for adults aged 18 and over only. If you're contacting us about a concern related to your own play, please also see the resources on our Responsible Gambling page.